Shipping Policy

Things You Need to Know

Domestic Shipping :

We offer to ship anywhere in India.
We take utmost care in the shipping of your products. But to make all procedures smooth and easy, please allow us 1-3 working days for your order to be dispatched. Normally orders placed before 12 pm on a business day aim to ship the same day, providing card security checks are complete, the payment received, and stock availability is confirmed. Orders placed after 12 pm will be shipped the very next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or the next working day. During busy times, such as holiday periods, there could be a long processing time and shipping delays, so please bear with us.

Since we do not use Speed Post services, the orders cannot be shipped to PO boxes or military addresses until there is a particular courier service that can reach there. Rural domestic addresses require one or more additional days to deliver.

Crafted Forever uses all leading courier companies to ship your products. Generally, the time taken to deliver any product anywhere in India is estimated as  48 hrs to 72 hrs ( it may differ during difficult times). However, if the product is bulky, the parcel will be shipped by surface (by road), taking 7 -10 days to reach until requested by the customer for urgent delivery or by air. But if there is any unseen or unexpected problem then the parcel either shipped by air or by surface might be delayed. Unexpected problems could be anything like : 

# Unable to reach the customer.

# Customer's phone number not working/ not reachable.

# Any strike in the city or a courier company.

# Any natural calamities like earthquake, flood, drought, etc.

# Any raid by any government department.

# Any mishappening during transit.

For shipments delivered outside Bangalore, the customer’s state may charge an OCTORI Duty on top of the item's price. These charges are beyond our control and can’t be reimbursed in any case, so kindly do not ask for the same.

Domestic customers are responsible for any OCTORI Duty charged by your state government. We cannot predict which shipments will be assessed these fees or the amount of the fee that may be charged. And Crafted Forever is not responsible for the same or any adjustment. In case of refusal to accept the parcel with OCTROI Duty, the customer will have to bear the shipping charges and other expenses. After adjusting all the expenses, the balance amount will be issued as STORE Credit, and the same can be used for future purchases from the store.

Tracking: 

After any parcel is dispatched, you will get an email containing the details related to your parcel. In case you have any questions, please email us at craftedforeverbangalore@gmail.com.